Medical device businesses manage complex workflows, including high-value sales, hospital onboarding, installation, calibration, warranties, AMC contracts, spare parts, breakdown calls, and regulatory documentation. Managing these through spreadsheets or siloed tools causes delayed service, compliance risks, customer dissatisfaction, and revenue leakage.
PySquad builds an Odoo-based Medical Device Sales & Service ERP designed for device manufacturers, distributors, and biomedical engineering companies. From sales to service lifecycle, everything is digitised for full traceability and customer satisfaction.
Problem Businesses Face
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Difficult tracking of device installations across hospitals.
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Manual service ticketing and delayed technician assignments.
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No visibility into AMC due dates or warranty periods.
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Inconsistent calibration and preventive maintenance logs.
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Spare parts mismanagement leading to service delays.
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Regulatory documentation scattered across systems.
Our Solution
PySquad delivers an integrated device sales + service ERP.
Our solution includes:
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Device sales & installation workflow.
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Warranty and AMC contract management.
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Preventive and breakdown service ticket automation.
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Spare parts inventory and technician allocation.
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Compliance documentation and calibration logs.
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Customer portal for tickets, contracts, and device history.
Key Features
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Device master with serial number & configuration.
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Installation workflow with hospital/site details.
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AMC, CMC, and warranty tracking with auto-reminders.
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Calibration scheduling and compliance logs.
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Spare parts issuance and consumption tracking.
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Technician mobile app for onsite updates.
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SLA monitoring and escalation workflows.
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Reports: device uptime, service cost, contract profitability.
Benefits
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Faster service resolution and improved customer trust.
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Accurate tracking of device lifecycle and service history.
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Strong compliance for biomedical equipment.
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Better spare parts control and reduced downtime.
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Increased AMC revenue and contract renewals.
Why Choose PySquad
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Experience in building biomedical and service-centric ERPs.
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Deep understanding of device lifecycle, AMC, and calibration workflows.
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Human-first UI for technicians, service managers, and clients.
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Scalable for distributors, OEMs, and multi-region service networks.
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End-to-end implementation including portals and automation.
Call to Action
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Selling or servicing medical devices?
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Need AMC, calibration, and service automation?
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Want real-time device tracking across hospitals?
Partner with PySquad to build your Odoo Medical Device Sales & Service ERP.